Message boards : Number crunching : Downloading tasks not working?
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UBT - Timbo

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Message 5926 - Posted: 4 Nov 2022, 9:55:07 UTC

Hi

I have 123 tasks allocated to one of my hosts, but they are not downloading to this host...and I see this in the Transfers tab (of BM):

Download: pending (project backoff: xx:xx.xx)
Download: retry in xx.xx.xx (project backoff:....)


It's been like this since 27th October... !

Anyone else having issues getting tasks?

regards
Tim
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Grant (SSSF)

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Message 5927 - Posted: 4 Nov 2022, 9:58:18 UTC - in response to Message 5926.  

Anyone else having issues getting tasks?
Nope.
I'd hit Retry pending transfers & see if that helps, if not, reboot the computer.
Grant
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UBT - Timbo

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Message 5928 - Posted: 4 Nov 2022, 13:36:38 UTC - in response to Message 5927.  

Nope.
I'd hit Retry pending transfers & see if that helps, if not, reboot the computer.


Thanks for the feedback.

I've been clicking the "Retry" function multiple times, and nothing happens and the task download does not start.

Rebooting the host didn't help and hitting "Retry" a few more times did not work after the reboot.

So, I've (sadly) "Aborted" the tasks (as tasks from other projects are downloading fine) and at least they will now go back into the "Available" stream, so someone else might have better luck.

regards
Tim
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Grant (SSSF)

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Message 5929 - Posted: 4 Nov 2022, 21:32:42 UTC

It would have been worth checking the Event log to see what messages were being generated when transfers were trying to occur. Being able to abort them & that occurring shows it was able to contact the Scheduler, but for whatever reason it couldn't download.
With your systems hidden, i've no idea of what they are, but if it was a Windows system, your AV/internet security programme could have changed the firewall settings, or if you are using a VPN that could have been causing the issue.
My parents have had numerous issues with some things working & others not with Bitdefender & it's VPN. Turning off the VPN & things start working again.
Grant
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Grant (SSSF)

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Message 5930 - Posted: 4 Nov 2022, 23:47:21 UTC

And not long after posting that last message my uploads started backing up & the Universe website was MIA.
It's just come back up, but uploads are very, very slow & taking several re-tries to go through.
Grant
Darwin NT
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Message boards : Number crunching : Downloading tasks not working?




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